Ask a model
1
Trigger
An HTTP trigger receives a support message.
2
Ask a model
prompt: Classify this message as billing, bug or other. Reply as JSON {"category": "..."}: {{ input.message }}, with JSON on.3
Update record
data: { "category": "{{ steps.classify.output.json.category }}" }.Answer from my data
The block most apps want: ask a question, get an answer grounded in your own records.
It returns the answer and the records it used (
sources), so you can show where it came from.
Search by meaning
ai.search takes resource and either text or vector, plus field, limit (default 5), metric, max_distance and filters. Vector fields are left out of the records it returns.
Errors
A model that is off, missing or of the wrong kind, or a provider that fails, fails the step with codeai_error and the provider’s reason. Add an on error branch to handle it, or give the model a fallback in AI → Models.
Run an agent
If the agent needs a person’s approval, its
status is waiting and pending lists what it is waiting on. See Approvals and limits.
Search and add to a knowledge base
ai.knowledge.search takes the knowledge base (base), a query and a limit (default 5), and outputs results, each with text, title, source and score. ai.knowledge.add takes the base, the text, and optionally a title, a source that identifies the document, and an owner_id that keeps it private to one person.
Every block and every setting is listed in the AI block reference.