Add documents in Studio
Open AI → Knowledge, choose a knowledge base and add documents any of these ways:
A document can hold up to about 2 million characters of text. A PDF can have up to 2,000 pages.
Check they are ready
Each document shows a status:
Use Reindex on a document to process it again, for example after it failed or after you changed the base’s passage size.
Try a search
On the knowledge base, Try a search shows exactly what an agent would find for a question, with the passage, the document it came from and a relevance score. If the right passage is missing, add or reword a document.Add and search from your app
Who can do what
- Searching follows the knowledge base’s Who can search it? rule. Your servers can always search.
- Adding from a server adds to the shared knowledge base, or, with an owner, for one person. A signed-in user adding a document adds one that only they can find.
- A person’s private documents never appear for anyone else.
Remove or replace
Delete a document in Studio to remove it and everything searchable made from it. To replace it, add it again with the samesource.